SantaMonica.com drew in new visitors who spent much more time on the site. Referrals to stakeholder websites also jumped.
Shining a Light on Los Angeles’ Beachfront Gem
With the redesign of SantaMonica.com, we have shifted the narrative away from Santa Monica being a mere beach town to it being a viable hub for a full-blown SoCal vacation.
Increasing Visibility for Santa Monica
Research made it clear the new site needed to speak to both international and domestic visitors and better explain the Santa Monica story. International travelers would be shown that Santa Monica was the perfect hub for a trip to the Los Angeles area. After all, they stay in the states on an average of two weeks apiece.
U.S. visitors would see that Santa Monica is much closer to attractions like Disneyland and Universal Studios than they previously imagined. With the new site, Santa Monica is positioned as the perfect place to kick back and recharge your batteries in between trips to Rodeo Drive, Hollywood and Knott’s Berry Farm.
Key Opportunities
Show visitors Santa Monica is more than beaches
Become a home base for travelers visiting SoCal
Transform into a resource for those planning trips
Outcomes
-
26.9
%
Session duration increase
-
72.9
%
Increase in number of sessions
-
13
%
Bounce rate decrease
-
169
%
Increase in partner referrals
Show That the Town is More Than Just Beaches
Original content and enhanced maps play a leading role on the new site. Because Santa Monica is made up of eight distinctive neighborhoods; each with its own personality and attractions, we built a map highlighting the various neighborhoods. Rolling over a portion of the map shows visitors quick descriptions of the area and its attractions. In the mood for casual, laid-back dining? Santa Monica has a neighborhood for that.
Authentic, Honest Experiences
Make Santa Monica Home Base for Area Visitors
The revamped site shows just how close Santa Monica is to all the action. Click a button marked “Beverly Hills” to discover that the chic shopping district is a mere 7.4 miles from Santa Monica. IP location detection allows the site to automatically show distances to hotels and other amenities from the user’s location. Users ready to commit to a trip can browse hotels by date and cost, then book via the Jackrabbit booking engine.
Become the Go-to for Travelers
The Santa Monica Travel and Tourism’s blog posts, chock full of helpful tips, itineraries, and links to stakeholder businesses, are sprinkled throughout the site to further encourage visitors to explore Santa Monica far beyond the pier and beach. We also identified opportunities to boost search rankings using specific keywords (e.g., “driving from LAX to Santa Monica”) while providing useful tools for out-of-town visitors. By optimizing landing pages using thoughtful, clear content — with an SEO focus — we boosted site traffic immediately.
Outcomes
-
26.9
%
Session duration increase
Year over year, visitors are spending more time on SantaMonica.com, engaging with content
-
72.9
%
Increase in number of sessions
During a three-month period, visitor sessions jumped by nearly three quarters
-
13
%
Bounce rate decrease
Visitors are finding exactly what they’re looking for on SantaMonica.com
-
169
%
Increase in partner referrals
Local businesses have seen a boost over the past three months with more traffic coming their way
-
13
%
Decrease in average page load times
Patience may be a virtue, but when it comes to site loading times, speed is critical
-
233
%
Increase in non-branded traffic growth
Year over year, visits from those searching for non target keywords have jumped dramatically
Awards
- MarCom Award Tourism Website
- W3 Awards Tourism Website
Lets make this year your best yet.