TL;DR: The real revolution isn’t that ChatGPT can now show you hotel options. It’s that more and more of the travel planning process is moving natively into ChatGPT. Eventually, your travel assistant will own the trip, managing flights, lodging, tickets and any messes along the way. The apps of today are previews. The true disruption is coming.
When ChatGPT Gained Travel Apps: My Weekend in Elko Experiment
When OpenAI activated “apps” inside ChatGPT, I immediately tested it like any travel-obsessed strategist would. I asked it to plan a weekend in Elko, Nevada, in February 2026 for a family of five. “Nice but not ridiculous,” I clarified. ChatGPT surfaced lodging options via Expedia and Booking.com and displayed hotel cards that matched the criteria. I could then choose my hotel and have the rest of the planning built around that choice.
But that was the limit. No in-chat checkout. No autonomously made reservations. No seamless integration of dining, transit or event tickets. The assistant simply included the lodging options with links to book through the OTA. But even though the OTA integration isn’t fully fleshed out yet, I was able to select a property, and from there Chat used the data it gathered to continue informing the conversation and shifted into planning mode.
Why the Current Apps Matter And Why They Don’t Go Far Enough
What they do well:
- Natural-language querying: “Find me lodging in Elko with pool and budget X”
- Pulling OTA inventory into cards and links
- Letting selections inform subsequent queries within the conversation
What they don’t do (yet):
- Complete booking or in-chat checkout
- Make or repair decisions proactively
Even though what exists is still narrow, it’s a meaningful evolution. The planning phase is where destinations compete. By surfacing lodging in-chat, you shorten the path between intent and engagement. The assistant begins to think with you. Remembering preferences like “no early flights” or “restaurants within walking distance” and filtering responses accordingly.
“Right now, it’s still kind of clunky, but once AI can actually plan your weekend getaway rather than just ideate, DMOs have a huge opportunity. They’re the authentic voice of the destination, and that voice shouldn’t get lost as tech gets smarter. The trick is making sure those local stories and experiences are easy for these tools to find, not buried three clicks deep on a website.”
Danni Winter, Director of Integrated Planning & Paid Media
What the Travel Assistant Should Do (Someday Soon)
Here’s what I want (and I bet many others will too):
- Holistic orchestration: Handle flights, lodging, transport, tickets and dining together, not as separate modules.
- Smart tradeoff awareness: Detect that two rooms connect or that Saturday’s museum requires timed entry. Weigh sleep versus cost based on my past travel planning sessions.
- Proactive adjustments: If weather threatens my route, offer alternate driving plans. If mid-trip hesitation emerges, suggest extending the stay by a night when a flight is cheaper.
- Micro-decision support: Inform me of the details: “This hotel has thin walls.” “The kids’ menu is limited.” “Late checkout likely possible.” “The reviews talk about how the hot tub is always closed.”
- Subtle check-ins & autonomy: The assistant doesn’t wait for me to ask. It checks on progress, suggests options when helpful and stays nonintrusive. Rather than waiting for me to chat with it, it will notify me of changes or trip opportunities based on my likes and dislikes.
- Memory & learning: It knows my past preferences, what worked well, what didn’t, and adapts future plans accordingly.
The perfect assistant is less like a tool and more like a travel-savvy friend who knows me and anticipates needs without needing to be asked.
Why DMOs Must Care About This Change
You might worry. Will AI assistants cut DMOs out? I see the opposite. This becomes a new front door. Your data, content and accurate local perspective on places, events, neighborhoods, access and seasonality becomes the scaffolding of a trip plan. The agents will need it.
As more of the planning process happens in a conversational context, your content must be machine-friendly. Structured, precise, timely and crawlable. It needs to show up when travelers are making decisions: “Which neighborhood first night?” “Should I stay an extra day for the festival?” The assistant needs to think about that by gathering as much relevant information as it can, and DMOs who can supply clean, queryable content will win.
“This change in behavior is going to affect how people plan trips and gives DMOs a shot at showing up right when travelers are making key decisions. If your content’s ready for LLMs, you’ll be seen and helpful at the moment it counts.”
Jarrod Lopiccolo, CEO
This isn’t a battle with OTAs. It’s about making destinations understandable to the assistant that is shaping the plan.
Clearing Up Common Myths
- Myth: “ChatGPT apps can already book everything for me.” | Not yet. Today, they show options and redirect you to OTA checkouts. That’s intentional while systems mature.
- Myth: “Just stuff your site with keywords and ChatGPT will find you.” | The apps inside ChatGPT aren’t crawling pages like Google. ChatGPT itself (and other assistants) gather and include information when it is clear, structured and current, not when buried in keyword blogs. Clarity beats stuffing every time.
What to Do Next (For DMOs, Travel Brands and Strategists)
- Audit your destination content and expose it in structured, queryable formats (schema knowledge graphs).
- Write local insights with specificity: opening hours, closures, seasonal events, access constraints. Include specific dates on information like closures, emergencies (wildfires, for example), events, etc.
- Use FAQ-style content answering realistic traveler questions (e.g., “Is this road closed in winter?”)
- Test target queries (in ChatGPT, Perplexity, Google AI Mode) and see if your content is surfaced. If it didn’t surface, ask it why it didn’t surface and what you can do to improve your content visibility.
- Iterate based on which headings, phrasing or content gets extracted.
Trip planning is migrating from fragmented search results into an evolving conversation. When your points of interest, neighborhoods and events are understandable to an assistant, you become an essential part of the conversation.
“DMOs must evolve into the trusted local intelligence layer for AI-powered trip planning. With OTAs now native in ChatGPT, it’s time to trade clicks for orchestration. Destinations need to feed authoritative, structured content into these conversations so that events, neighborhoods and itineraries are surfaced long before booking occurs. The ones that optimize their content for large language models and ensure they’re cited as top AI answer sources will define how destinations are discovered.”
Krysti Roush, VP of Performance Marketing