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The Great Fork: Your Next Customer Might Not Be Human

By Tom Duffy
February 25, 2026
A wide, horizontal digital collage with a grainy, mid-century modern aesthetic. On the left, a blocky orange robot holds a smoothie, representing an AI agent. On the right, a woman in a striped dress and hat holds a matching drink, representing the human customer. They are framed by bold teal and yellow circles and squares over a tropical beach scene.

A fundamental change in internet infrastructure is occurring that most current mental models cannot yet track.

Within a single 24-hour window in February 2026, Coinbase, Cloudflare and OpenAI released updates that were not coordinated but are snapping together faster than anyone anticipated.

We are standing at the edge of the Great Fork. The web is splitting into two distinct layers: 

  • The Human Web is designed for visual engagement, emotional resonance and click-throughs. 
  • The Agent Web is built for structured data, autonomous transactions and machine-to-machine logic. 

This marks the end of the internet as a purely human playground. We are moving from a world where AI simply advises us to a world where AI acts for us. If you build exclusively for human eyes, you are already losing half of your future market.

When Agents Get Their Own Wallets

The most significant barrier to agent autonomy has always been the checkout button. That barrier is now disappearing as agents move from digital assistants to independent economic entities.

Coinbase launched Agentic Wallets using the X402 protocol, which processed over 50 million machine-to-machine transactions in the first week. These are programmable entities with spending limits and session caps. They allow AI assistants to purchase processing power, pay for data services and manage digital investment accounts without a person needing to click a button.

Brian Armstrong, CEO of Coinbase, noted that the next generation of agents will act rather than just advise.

Stripe’s Agentic Commerce suite allows brands like Urban Outfitters, Etsy and Coach to sell directly to AI agents. This shift forced Stripe to retrain its Radar fraud detection system. 

For decades, security relied on human signals like mouse movements, browsing time and session variability to prove a customer was real. Agents do not move mice. 

To a legacy security system, an agent looks like a malicious bot. In this new economy, they are actually your most efficient customers.

Why Content is Moving to Markdown

For a human, a website is an experience. For an agent, HTML is bloat. It is a noisy mess of tracking pixels, scripts and navigation menus. To solve this, Cloudflare is turning the internet into Agent Readable Markdown.

When an AI requests a page, it sends an “Accept Header” that triggers Cloudflare to intercept the request and convert the HTML into clean markdown instantly. This removes the need for scraping or conversion libraries. Cloudflare is also introducing LLM.txt as the new robots.txt, creating a standardized site map for machines.

Your strategy must account for monetization at this level by using tools like Cloudflare. The company is already integrating X42 support so site owners can charge agents for accessing their content. Without optimizing for this markdown layer and the associated payment protocols, your brand effectively does not exist for the Agent Web.

Search for Machines

Traditional search engines are built for humans to browse a list of links. Agents require structured data they can process programmatically. 

This shift has led to new search engines like Exa.ai that are built specifically for AI. Instead of showing a list of blue links and summary boxes for a person to read, these engines provide raw data and direct links that an AI can process instantly.

Speed is the real factor that determines success here. When an AI agent performs a task, it often has to run several searches in a row to get the job done. This creates a massive performance gap between traditional tools and newer ones. 

For example, a standard search through Brave takes less than a second, but a complex search through Parallel Pro can take over 13 seconds. When an AI has to repeat that process 10 times to complete a project, those delays add up to minutes of wasted time.

This makes complex chains unusable. This latency is the primary enemy of the Agent Web. The winners will be the providers who own their own index to deliver structured data at machine speeds.

The Shift to Skills

We are moving away from the era of guesswork prompting and toward structured AI skills. OpenAI’s new Skills and Shell Tools act like digital instruction manuals that replace unpredictable commands with reliable results.

When Glean introduced these structured Skills for Salesforce tasks, accuracy jumped from 73% to 85% while also speeding up response times. Additionally, a new tool called “Shell” gives AI assistants their own secure, private workspace. In this environment, they can install software and run computer programs to complete complex projects just like a human freelancer would.

The Agentic Stack

The power of this infrastructure lies in how agents stitch together APIs that were never meant to talk to each other, creating a seamless digital production line where complex business tasks are completed without any manual intervention.

A recent demonstration showed an agent taking an Amazon product link, crawling the page, identifying assets and feeding them into Sieve Dance. It then used a video editor to produce a high-quality product video without human intervention. This turns a $1,000 human content creation process into a near-zero-cost automated workflow. The agent is now smart enough to combine primitives on the fly.

Security Challenges

This level of agent independence creates significant security risks. 

Bad actors could use these AI tools to steal data, while automated bots on trading platforms like Polymarket are already siphoning millions of dollars from unsuspecting human users.

Because of this, major tech companies are treating AI agents as potential threats. A project called IronClaw, created by Ilia Polosukin, sandboxes every agent tool into isolated WebAssembly environments. This assumes any tool could be an attack vector.

Even though most people currently prefer a “70/30 rule” where humans keep 70% of the control, financial giants like Visa, PayPal and Coinbase are building systems for a future where AI handles everything on its own. Closing this gap between what the technology can do and how much we trust it will be the biggest challenge of the next five years.

The 2007 Moment

In 2007, the iPhone launched and split the web into Desktop and Mobile. The brands that recognized this early became the titans of the next decade.

We are at that exact inflection point again. The new client is not a smaller screen. It is software that reads, decides, pays and acts. The agentic fork will create companies that simply could not exist on a web built only for humans. Marketing leaders must now consider how to build brand trust when customers and workers are increasingly autonomous code.

The shift to an agent-led economy is complex, but you do not have to navigate the transition alone. If you are ready to prepare your brand for the Agent Web, reach out to our team to help make sense of this new landscape.

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