Some see client work as a checklist to complete—Stephanie McKenna sees it as a mission to master. As Noble’s Senior Customer Success Manager, she brings the same curiosity that once led her to explore five continents before 25 to help clients navigate their digital journeys. Fluent in both Spanish and client success, she’s a true citizen of the world who’s made her newest home in Reno after eight previous cross-country moves.
Having worked both agency-side and in-house, Stephanie understands client needs from every angle. Her experience spans from launching million-user influencer programs for Dolly Parton’s entertainment ventures to orchestrating pandemic-era product launches across North America. This “Jill of all trades” has mastered everything from PR and communications to paid media, transforming challenges into opportunities through creative solutions and strategic partnerships.
Stephanie’s political science and international relations background from the University of South Florida and her multicultural upbringing between Colombia and the American South give her a unique perspective on selling ideas and connecting with diverse audiences. When insomnia strikes, you’ll find her diving down YouTube rabbit holes about rocket science—that is, when she’s not exploring the outdoors in her converted school bus RV with her spouse.
An avid hiker, watercolor artist and cookbook explorer, Stephanie brings the same enthusiasm to client success as she does to caring for her unusually productive garden and her trio of pet jumping spiders—Nutmeg, Maple and Queso. Just don’t get her started on The Lion King unless you’re ready for a word-perfect recitation, songs included.