Strengthening a Community Lender

Key Opportunities

To serve these objectives effectively, we devised a multi-faceted strategy:

Increasing Visibility: The focus was on net new content, targeting highly relevant non-brand keywords, such as “banks in Las Vegas” and “car loans for bad credit.” This approach was designed to capture the attention of prospective members actively seeking similar services.

Optimizing Qualified Traffic: Our team worked meticulously on existing product pages that were on the cusp of high rankings for valuable terms like “Nevada car loans” and “savings account.” Optimization of these pages was pivotal in converting potential interest into actionable member engagement.

High-Converting Page Design: Collaborating with designers and developers, we crafted pages that not only excelled in search engine rankings but were also user-friendly. The dual focus ensured a seamless path to conversion for users.

Onsite User Experience: With a design that employs an SEO-informed, “outside-in” approach, the website’s navigation was made intuitive. Members and prospects could effortlessly locate high-value products and services, thereby improving engagement and satisfaction metrics.

Insights from Discovery and Analysis

To measure the effectiveness of our implemented strategies, we leaned into specific metrics that mattered the most to GNCU:

• Visibility: Keyword rankings and Organic impressions were the linchpins here.
• Traffic: Organic clicks and sessions provided insight into user engagement.
• Conversion: Form completions and conversion rates were the ultimate measure of our success.

During the discovery phase, our team conducted a comprehensive suite of audits designed to catapult Greater Nevada Credit Union’s online presence to the next level. We started with an in-depth keyword research to delve into the specific search behaviors pertinent to credit unions, revealing key opportunities in search term variations.

A meticulous content audit followed, where we evaluated the existing site content for performance gaps and areas primed for enhancement. Concurrently, we undertook a competitor analysis to map out the SERP landscape, identifying keyword and content gaps vis-a-vis both direct and indirect competitors. We also rigorously audited the analytics setup—primarily through Google Analytics—to ensure precise tracking of key performance indicators. 

Finally, heatmap and click map analyses on crucial website pages like the homepage, product pages, and blogs provided invaluable insights into user intent and behavior, highlighting areas that needed design and navigational improvements. This holistic approach during the discovery phase ensured we had a data-backed, fully-rounded strategy moving forward.

Optimized Content for Higher Conversion Rates

Through the in-depth research and audits, we identified not just where GNCU stood but also the gaps that needed bridging. Their SERP features already included local three-packs, image packs, and “’People Also Ask,” among others. However, they had limited organic traffic for non-brand-specific terms and suffered from a poor conversion experience.

So, we got to work. We optimized existing content and wrote new, SEO-rich content pages, prioritizing highly trafficked pages with the most potential to convert. We migrated GNCU’s existing Google Analytics tracking. We created new triggers and tags; 

This wasn’t just about flipping the switch and watching the magic happen. We offered comprehensive pre-launch and post-launch support, including 301 redirect strategy, technical error reports, sitemap submissions and conducted core web vitals and page speed analysis. 

The strategy was executed and monitored using a suite of industry-standard tools: Google Analytics, Google Search Console, Semrush, Screaming Frog, BrightEdge and Siteimprove.